Informativa sulla privacy
Privacy Policy
Last updated: December 27, 2025
This Privacy Policy describes how Fenix Shop collects, uses, and protects your personal information when you visit, use, or make a purchase through our website (the “Services”).
Fenix Shop is powered by Shopify, which enables us to provide our online store and related services. In the event of any conflict between this Privacy Policy and other site documents, this Privacy Policy governs the collection, processing, and use of personal data.
By accessing or using our Services, you confirm that you have read and understood this Privacy Policy.
1. Personal Information We Collect
“Personal information” refers to information that identifies, relates to, or can reasonably be linked to you.
Depending on how you interact with our Services, we may collect the following categories of personal information:
Contact Information
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Name
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Billing and shipping address
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Email address
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Phone number
Payment Information
Payments are processed securely by third-party payment providers.
We do not store full credit or debit card details.
Account Information
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Account login details
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Preferences and settings
Transaction Information
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Products viewed, added to cart, or purchased
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Order history and returns
Communications
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Messages sent to customer support
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Requests, inquiries, or disputes
Device and Usage Information
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IP address
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Browser type and device information
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Interaction with our website
2. Sources of Personal Information
We may collect personal information from:
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You directly (when you place an order, contact us, or use the Services)
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Automatically through cookies and similar technologies
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Our service providers, including Shopify
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Business partners or third parties, where permitted by law
3. How We Use Your Personal Information
We use personal information to:
Provide and Improve Our Services
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Process orders and payments
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Fulfill and ship orders
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Manage returns and exchanges
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Provide customer support
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Personalize your shopping experience
Marketing and Advertising
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Send promotional or informational emails (you may unsubscribe at any time)
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Display relevant advertisements on our website or third-party platforms
Security and Fraud Prevention
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Protect accounts and transactions
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Detect and prevent fraudulent or unauthorized activity
Legal Compliance
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Comply with applicable laws and regulations
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Respond to lawful requests from authorities
4. Sharing Personal Information
We may share personal information with:
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Shopify and technical service providers
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Payment processors and shipping partners
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Customer support and analytics providers
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Legal or regulatory authorities when required
We do not sell your personal information.
5. Relationship with Shopify
Our Services are supported by Shopify, which may process personal information to provide and improve its services. Shopify acts as a data processor or controller depending on the context.
For more information, please review Shopify’s Privacy Policy:
https://privacy.shopify.com
6. Third-Party Websites
Our website may include links to third-party sites. We are not responsible for the privacy practices, security, or content of external websites.
7. Children’s Data
Our Services are not intended for use by minors, and we do not knowingly collect personal information from individuals under the age of majority.
8. Data Security and Retention
We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure.
Personal information is retained only as long as necessary to:
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Provide our Services
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Comply with legal obligations
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Resolve disputes
9. Your Rights
Depending on your location, you may have the right to:
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Access your personal information
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Request correction or deletion
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Request data portability
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Object to certain processing activities
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Withdraw consent for marketing communications
You may exercise your rights by contacting us.
10. International Data Transfers
Your personal information may be transferred to and processed in countries outside your place of residence. Where required, we use appropriate safeguards in accordance with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: